Legal
Terms of Service
Last updated: July 30, 2026
1. Acceptance
By creating an account or using Branchly, you agree to these Terms. If you are using Branchly on behalf of a company, you represent that you have authority to bind that company to these Terms.
2. The Service
Branchly provides a SaaS platform for reputation monitoring, competitive benchmarking, AI insights and related tools. We reserve the right to modify, suspend or discontinue any part of the service with reasonable notice.
3. Accounts
You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must notify us immediately of any unauthorized access. Accounts may not be transferred without our written consent.
4. Acceptable Use
You agree not to use Branchly to violate any law, infringe intellectual property rights, upload malware, attempt unauthorized access, scrape our platform for competitive purposes, or submit false or misleading business data.
5. Subscriptions & Billing
Paid plans are billed monthly or annually in advance. If you cancel, your access continues until the end of the current billing period with no refunds for the remaining time, unless required by applicable law. We may change pricing with 30 days' notice.
6. Data & Integrations
By connecting third-party accounts (Google, Facebook, WhatsApp), you authorize Branchly to access and process data from those accounts in accordance with our Privacy Policy. You retain ownership of your data.
7. Intellectual Property
Branchly and its content are owned by Branchly Tecnologia Ltda. and licensed to you for use during your subscription. You may not copy, reproduce or create derivative works without our written consent.
8. Disclaimers
The service is provided "as is" without warranties of any kind. AI-generated insights, ratings estimates and revenue projections are for informational purposes only — they are not guarantees of business outcomes.
9. Limitation of Liability
To the maximum extent permitted by law, Branchly shall not be liable for any indirect, incidental, special or consequential damages arising out of or related to your use of the service. Our total liability shall not exceed the fees paid in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless Branchly and its officers from any claim, loss or damage arising from your violation of these Terms or your use of the service.
11. Termination
You may cancel your account at any time. We may suspend or terminate accounts that violate these Terms. Upon termination, your right to use the service ceases immediately.
12. Governing Law
These Terms are governed by the laws of Brazil. Disputes shall be submitted to the courts of São Paulo, Brazil.
13. Contact
Questions about these Terms: contato@branchly.com.br | Branchly Tecnologia Ltda., Brazil.